Shipping policy
Shipping Policy
Thank you for visiting and shopping at CaliBloom Labels. The following terms and conditions constitute our Shipping Policy and are designed to comply with UK consumer law, including the Consumer Contracts Regulations 2013.
1. Shipping Locations
We currently ship to addresses within the United Kingdom.
2. Processing Times
All orders are processed within [1–5] business days (excluding weekends and bank holidays).
If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you promptly of any significant delays.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Delivery: [2–5] business days
Delivery delays can occasionally occur due to factors outside our control.
4. Order Confirmation & Dispatch
You will receive a confirmation email once your order has been placed. A second email will be sent once your order has been dispatched, including tracking information where available.
5. Delivery Issues
If your order has not arrived within the expected time frame, please contact us at calibloomlabels@gmail.com
Under UK consumer law, goods must be delivered within 30 days unless otherwise agreed. If we are unable to meet this deadline, you have the right to cancel your order and receive a full refund.
6. Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at [your email address].
7. Lost or Damaged Items
We are responsible for your order until it is delivered to you.
If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date. We will arrange a replacement or refund in accordance with your statutory rights.
8. Delays Outside Our Control
We are not liable for delays caused by events outside our reasonable control (e.g. postal strikes, severe weather, or courier disruptions). However, we will always work to minimise delays and keep you informed.
9. Contact Us
If you have any questions about your order or this Shipping Policy, please contact us:
Email: calibloomlabels@gmail.com
Business Name: CaliBloom Labels
11. Your Legal Rights
This policy does not affect your statutory rights under UK law, including your rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.